How to order

Orders are made only through the official roupaderua.com website, after the customer has registered.

To register we need certain information that is requested step-by-step on a form . Once completed, we can proceed with your order.

Ordering is quite fast and simple, you just need to add the products you want to your cart and confirm the order. We always recommend double checking to make sure everything is correct.

After adding products to your cart and finalizing, you will be asked about payment method.

 

 

In roupaderua.com we accept 2 payment methods:

- Bank transfer  

- Paypal

 

If you choose to pay by bank transfer, add the order number in the description of the transfer.

If you want to speed up the process, we recommend that you send proof of payment to roupaderua@gmail.com with your name and order number.

PayPal payments will be processed as soon as the payment is confirmed.

 

All orders are sent out by registered post, the delivery will be made to your home. If no one is home to receive the order, it will be left at the post office nearest your place of residence where you can then collect it.

Shipping costs are always the same regardless of how many products you buy.

Portugal 4 €       Europe 8 €                 Rest of the world 15€

 

 

Important!

When choosing payment via bank transfer, if it is not done within a week, your order will be cancelled. Customers whose address is incorrect when placing an order will be notified by e-mail and asked to provide the correct information; if we get no response within a week we will cancel the order.

It takes 2-5 business days to process the order once shipped you will receive an email with the tracking code.

Note that there are factors beyond our control, the delivery service is not our responsibility but that of the postal service.